So you’re thinking about building Software as a Service? Here’s a list of SaaS applications you can integrate into your business to help ensure you have the freedom to invest your time developing, launching and marketing your product instead of wasting time writing code that isn’t vital to your software’s unique selling point.
Help Desk and/or Support
Zendesk
What it is: Customer service software
What it does in a nutshell:
- Assist your customer support and/or support desk agents to receive and process, then respond to service requests quickly and easily
- Powerful ticket-management platform
- Centralizes all your customer conversations across platforms, whether that’s Facebook, Twitter, phone, online chat, community forums or email
Recurring Billing
Spreedly
What it is: Billing and transaction software
What it does in a nutshell:
- Manages all of your transactions, payment gateways and subscriptions
- Handles site’s subscriptions and payments
- You own your own data, but the app makes it portable and accessible
- Controls payment solutions
- Manages all transactions in one place
- Allows you to change your payment gateway
- Allows you to manage subscriptions
- Spreedly WordPress plugin is a for-pay library that enables you to put WordPress content behind a Spreedly pay-wall
Recurly
What it is: Billing management software
What it does in a nutshell:
- Provides recurring billing management
- Allows you to outsources billing
- Provides enterprise-class credit card error and decline handling capabilities
Invoicing and Administration
Xero
What it is: Accounting software
What it does in a nutshell:
- Lets you see your cashflow in real-time for online accounting
- Financial reporting
- Payroll
- Bill pay
- Bank reconciliation
- Invoicing
- Expense claims
- Inventory tracking
- Reconciliation of foreign currency accounts
- Gains and losses are calculated for you
Freshbooks
What it is: Accounting software
What it does in a nutshell:
- Helps small businesses get organized and paid
- Allows you to track time at your desk or on the go
- Integrate online payments
- Capture expenses
- Recurring billing
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